Privacy Policy for Novelpia Global
Effective Date: JULY 3, 2025
1. Introduction
This Privacy Policy describes how Novelpia Global (hereinafter referred to as the “Company,” “we,” or “us”) collects, uses, stores, discloses, and disposes of the personal information of data subjects (“Users”) who access or use the Company’s platform, including its website, mobile applications, and related products or services (collectively, the “Platform”).
The Company processes personal information either based on the User’s explicit consent or in accordance with applicable laws and regulations, as provided under this Policy.
2. Scope
This Policy applies to all users of Novelpia Global worldwide, whether you access the Platform as a visitor, registered user, or through mobile applications.
3. Information We Collect
3.1 Information You Provide
- Account registration details (e.g., username, email address, password)
- Profile details (e.g., avatar, bio)
- Payment and billing information (for paid services)
- User‑generated content (e.g., comments, reviews, stories)
- Information shared during customer support inquiries
3.2 Information Collected Automatically
- IP address and device information
- Browser type, operating system, access times
- Usage history (pages visited, links clicked, content viewed)
- Cookies and similar tracking technologies
3.3 Information from Third Parties
- Social login data (when connecting via social platforms)
- Payment confirmations from third‑party processors
4. How We Use Information
We use collected information to:
- Operate, maintain, and improve the Platform
- Provide personalized content recommendations and services
- Process payments and manage subscriptions
- Respond to customer inquiries and provide notifications
- Fulfill legal obligations
- Prevent fraud, abuse, and illegal activities
5. Delegation of Personal Information Processing
The Company outsources certain personal information processing activities as set forth below in order to facilitate service provision and ensure efficient operation. In accordance with applicable laws and regulations, the Company includes appropriate provisions in outsourcing agreements to ensure that personal information is managed securely.
- Service Providers: Third parties engaged to perform services such as payment processing, hosting, analytics, and related functions.
- Legal Authorities: Where disclosure is required by applicable laws, subpoenas, or orders of a court or other competent authority.
- Business Transfers: In connection with corporate transactions such as mergers, acquisitions, or transfers of assets.
6. Third‑Party Disclosure and Advertising Partners
We may share your personal information with:
- Service Providers: Including hosting, customer support, analytics, content delivery networks (CDNs), and third‑party payment processors (e.g., PayPal).
- Advertising Partners: We partner with Google Ad Manager to serve, personalize, and measure the effectiveness of Google Ads. This may involve the use of cookies, IP addresses, device information, or advertising IDs.
- Affiliates and Subsidiaries: For internal business and operational purposes.
- Legal Authorities: Where required by law, legal processes, or to protect the rights and safety of the Company or Users.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Request access to the personal data we hold
- Request correction, deletion, or restriction of your data
- Withdraw consent or object to processing
- Request data portability
You may contact us to exercise these rights at: help@novelpia.net
European Economic Area (EEA)
If you are located in the EEA, your data is protected under the General Data Protection Regulation (GDPR). You may also:
- File a complaint with your local data protection authority
- Request information regarding the legal basis for processing your data
California Residents (CCPA)
If you are a resident of California, you may exercise rights under the California Consumer Privacy Act (CCPA):
- Know what personal information is collected, used, disclosed, and shared
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (Note: We do not sell your data).
- Be free from discrimination for exercising your privacy rights
Other Jurisdictions
If you reside in a jurisdiction with applicable privacy laws (e.g., PIPEDA in Canada, PDPA in Singapore), we will respect and comply with your rights under those laws.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to provide core functionalities and enhance user experience. You can manage cookie settings in your browser. For more, refer to our Cookie Policy.
9. Retention and Processing Period of Personal Information
a. The Company retains and processes personal information only for the period necessary to fulfill the purposes of processing, in accordance with applicable laws and regulations, or within the retention period consented to by the User at the time of collection.
b. Retention and usage period of personal information: Until the User’s membership is terminated.
c. Accounts that remain inactive for a period of 24 months or more may be anonymized or deleted. Backups for security and recovery purposes may be retained temporarily.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside your residence. These countries may have different data protection laws. We implement appropriate safeguards to protect your data.
11. Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us.
12. Security Measures
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
13. Changes to This Policy
We may revise this Policy due to legal or operational reasons. If we make material changes, we will notify users via email or our homepage at least 30 days in advance.
Last Updated: June 19, 2025
Contact Email:help@novelpia.com
Personal Information Management Responsibility and Chief Protection Officer
Name:Park Taehoon
Email:help@novelpia.com